Last updated March 22, 2022
Right of cancellation for consumers
Pursuant to Section 13 BGB (German Civil Code), a consumer means every natural person who enters into a legal transaction for purposes that cannot be attributed primarily to their commercial or self-employed professional activity. Consumers in the sense of Section 13 BGB have a right of cancellation in accordance with the following regulation:
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reasons. The period of cancellation is fourteen days from the date of conclusion of contract.
In order to exercise your right of cancellation, you have to contact us using the contact form or using the contact address given below through an unequivocal declaration (e.g. a letter sent by post or an e-mail) of your decision to cancel this contract:
WSC Scientific GmbH
Carl-Benz-Str. 1
69115 Heidelberg
Germany
Phone: +49 (0)6221 18 71 40 80
info [at] gss-statistical-sftware.com
You can use the attached sample cancellation form, which is not obligatory.
To comply with the cancellation period, it is sufficient to send the notice of cancellation prior to the expiry of the cancellation period.
Consequences of cancellation
Should you cancel the contract, we have to refund all payments received from you, including the delivery costs (except for any additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notice of your cancellation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless otherwise explicitly agreed with you; under no circumstances will you be charged any fees for this refund.
Sample cancellation form
If you wish to cancel the contract using a cancellation form, you could use the following form and return it by post or by e-mail (see contact points above):
I,
________________________________
Last name, first name
________________________________
Street, house number
________________________________
Post code, place
hereby cancel the contract for the purchase of the following products:
________________________________
Article name
________________________________
Article number (*)
________________________________
Ordered on
________________________________
Received on (*)
________________________________
Date
________________________________
Signature, only for notices submitted on paper
(*) if known/applicable